AV (Audio-Visual) System Technician

Job Title: Audio Visual (AV) Technician

Working Hours: 40 Hours (10:00 A.M. to 6:00 P.M.)
 

Overview:
The AV Technician is responsible for the integration, installation, and maintenance of audio-visual systems within the museum’s operational environment. This role requires an individual who is methodical, self-driven, and capable of managing tasks independently while serving as a technical lead during special events.

Work Objectives & Responsibilities:

Routine Tasks:

• Power on temporary and permanent exhibits and perform daily inspection walkthroughs to ensure all AV technology is operating properly.
• Prepare exhibits for early or late visits, outside of normal operating hours.
• Assist in the installation of projectors, monitors, and other AV equipment.
• Replace projector bulbs when necessary.
• Perform routine system maintenance.
• Maintain accurate equipment inventory.
• Perform other duties as assigned.

On-Demand Tasks:

• Setups for Meetings & Presentations:
  • Configure classrooms, conference spaces, and other areas for meetings, staff training (including laptop setups), video conferencing, portable sound systems, and audio recording.
• Museum Theater Support:
  • Set up captioning equipment.
  • Adjust audio levels for both the theater and live-stream audiences.
  • Configure camera views for live-streaming and recording.
  • Assist with setting up PowerPoint presentations.
• Premier Film Screenings:
  • Collaborate with outside contractors for special event setups.
• Video Conferencing/Streaming:
  • Set up and support hybrid video conferencing/streaming programs.
  • Provide assistance to museum staff with video conferencing as needed.
• Audio/Video Recording:
  • Manage client recordings.
  • Reformat museum recordings for event stakeholders and other departments.
• Special Events Support:
  • Provide AV support before/after hours, on weekends, and for events at the museum’s Bowie, MD facility.
  • Assist outside AV contractors with initial setups and during events.
  • Operate robotic cameras and manage video switch operation.
• Exhibit Installations:
  • Assist with planning, installation, and post-implementation management of AV systems during transitions between temporary exhibits (which typically run 2-3 years) and new exhibits.

Qualifications:
Candidates must have a minimum of 3-5 years of experience in AV systems integration or service, with the following skills and certifications:

• 3-5 years of experience with audio visual systems integration or service.
• Driven, methodical, and focused, with strong troubleshooting skills and the ability to work independently without close supervision.
• CTS certification or equivalent work experience.
• Ability to act as technical lead for special events.
• Experience operating video switchers (SDI, NDI).
• Experience mixing live sound using digital mixing consoles.
• Experience supporting hybrid video conference meetings.
• Proficiency in reading and following AV system flow diagrams and support documentation.
• Excellent computer, verbal, and written communication skills.
• Strong multi-tasking skills and the ability to meet project deadlines.
• Live event experience is a plus.
• Experience configuring and troubleshooting audio DSPs (e.g., Biamp, QSC, Clearone) is a plus.
• Familiarity with Dante and AVOIP systems is a plus.

Working Conditions:

• This role may require work during evenings, weekends, and outside normal business hours to support special events and exhibit installations.
• Occasional travel to the museum’s Bowie, MD facility is expected.
• The position requires flexibility in a fast-paced, dynamic environment.