Medical Administrative Assistant

Santa Fe, NM
Contracted
Medical
Experienced
Job Title:  Medical Administrative Assistant

Position Contingent upon contract award with a start date of August 1st. 

JOB SUMMARY/OBJECTIVE:
The Medical Administrative Assistant provides vital support to Choctaw Workforce Solutions (CWS) by efficiently managing administrative tasks and ensuring seamless operations for medical personnel at the site level. This role involves maintaining schedules, organizing meetings, handling communications, and managing office supplies. The Assistant must exhibit strong organizational skills, attention to detail, and the ability to multitask effectively. The ideal candidate will demonstrate a high level of accuracy and professionalism in their work, contributing to the overall efficiency and success of the organization.
MINIMUM QUALIFICATIONS:
  • Proficiency in medical terminology and electronic health record (EHR) systems.
  • Proficiency with Microsoft Office Suite.
  • Exceptional organizational and multitasking abilities in managing various administrative tasks efficiently and effectively.
  • Strong communication and interpersonal skills, enabling effective collaboration with colleagues and clients in a professional setting.
  • Meticulous attention to detail and a high level of accuracy in all tasks, ensuring thoroughness and precision in work.
REQUIRED EDUCATION & EXPERIENCE:
  • High School Diploma or equivalent.
  • Minimum one (1) year of experience in a medical office or healthcare setting.
PREFERRED:
  • Associate’s degree in healthcare administration or related field.
  • Minimum three (3) years’ experience in a medical office or healthcare setting.
  • Certification as a Medical Administrative Assistant (CMAA) or similar credentials.
PRIMARY RESPONSIBILITIES:
  • Greet and assist patients in a professional and courteous manner, ensuring a welcoming environment and clear communication of relevant information.
  • Respond to telephone inquiries, schedule appointments, and manage patient inquiries with efficiency and professionalism, ensuring accurate information dissemination and timely assistance.
  • Accurately obtain and update patient information, and meticulously verify insurance details to ensure all records are current and correct.
  • Oversee the management of patient records, including precise filing, regular updating, and strict maintenance of confidentiality in compliance with privacy regulations and organizational policies.
  • Accurately prepare and process medical documents, reports, and correspondence, adhering to established protocols and standards while maintaining a high level of attention to detail.
  • Coordinate referrals and follow-up appointments with specialists and other healthcare providers in a formal capacity, ensuring seamless communication and continuity of care for patients.
  • Perform billing and coding duties for patient visits and procedures in a professional manner, ensuring accuracy, compliance with regulatory requirements, and adherence to established protocols.
  • Support healthcare providers by assisting with a range of administrative tasks, as necessary.
  • Ensure examination rooms are meticulously prepared, maintained in a clean and orderly manner, and consistently stocked with necessary supplies.
  • Manage inventory of office and medical supplies, maintaining optimal stock levels, and initiate procurement orders as needed to replenish supplies.
  • Ensure accurate data entry and updating of patient information in electronic health records (EHR) systems.
  • Verify the accuracy and completeness of all medical records and documentation, ensuring compliance with regulatory standards.
  • Adhere strictly to all healthcare regulations and policies, including those related to patient confidentiality and HIPAA requirements.
  • Maintain compliance with office procedures and medical protocols to ensure efficient operations and high-quality patient care.
  • All other duties assigned.
COMPETENCIES:
  • Detail Oriented
  • Data Entry
  • Customer Service
  • Multi-tasking
  • Interpersonal skills
  • Teamwork
  • Confidentiality
  • HIPAA
  • Electronic Health Records System
  • Medical Billing
  • Medical Coding
PHYSICAL REQUIREMENTS:
  • Ability to work in an office setting forty (40) hours a week.
  • Ability to travel to outlying clinics, as necessary.
SUPERVISORY RESPONSIBILITIES:
  • This position will not have any supervisory responsibilities.
WORKING CONDITIONS:
  • Full-time position Monday-Friday at 40 hours per week. (Overtime may be required but will not exceed 80 hours per year.)
  • Ability to pass a background/criminal history check and possess clean fingerprint record.
  • Must be up to date on all required vaccinations and pass a health screening exam.
Talantage, LLC is committed to presenting candidates that contribute to an organization’s culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our recruitment practices.  We are proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status.  Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
 
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